An Explanation of Who can Service a Brand New Car

A vehicle can break down for many reasons. It is our job to see what is wrong and deal with the problem. We also aim to prevent worse issues from popping up by offering interim and full servicing. Rest assured that we go through the full car service checklist.

You might be someone that bought a new car from a franchise dealer somewhat recently. When you did they could have told you that your main dealer was the only one who could service and repair it. Their reasoning is that your warranty would become void if you go somewhere else. If you are wondering about this, we are here to give you clear advice.

The laws

European Union laws are in place to halt anti-competitive manipulation of market positions. The motor industry also benefits from the block exemption rule. As a result dealers cannot demand that people use their own services rather than any other garage.

The Right to Repair Campaign

The independent Right to Repair Campaign was able to renew and enhance the block exemption regulations. When this happened, it guaranteed that workshop processes and technical data would stay available for every car. This was the case for new ones too. These days, it is called ‘Your Car, Your Choice’ or ‘Right2Choose’.

What the campaign is all about is telling motorists that they can take cars to any dealer, independent, or franchise garage. The car’s age is irrelevant. However, it is a good idea to make sure the provider follows the full car service checklist.

The block exemption regulations help with various areas. They do so by procuring access to repair and technical details. For example, it aids motorists with paying lower repair costs. Furthermore, they make sure you don’t need to travel too far or wait too long for repairs or servicing. They provide security for specialists and independent garages as well. The specialists include body repairers and air conditioning experts.

Regulation alterations

In 2002, alterations to the block exemption regulations made up clauses. The goal here was to improve choice when it comes to the servicing of cars. As a result you are not compelled to have a franchise dealer service your car. This is as a condition of warranty. Instead it is possible for any independent garage to perform the work. They can do so if they follow the manufacturer’s service schedule properly. Moreover, they must use components the manufacturer approves of.

The reason for motorists travelling to their local garage isn’t merely due to their convenient location. It is also because of the fact that independent establishments have far lower overheads. As such, our hourly labour rate is not as substantial. Franchise dealers have much larger overheads, meaning the opposite is true for them.

A Garage that has a Full Car Service Checklist

At C&N Car Services, we exclusively use Original Equipment quality parts when working on vehicles. In addition, we work to a code of practice the TSI has approved. As a result we can offer a high quality service for an excellent price.

If you want someone who goes through the full car service checklist, please contact us. We can book you an appointment at a time to suit you.

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Find Us

Unit 18, The Boxworks
Heysham Road
L30 6UR
0151 523 4555

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Opening Times

  • Monday 08:30 - 17:30
  • Tuesday 08:30 - 17:30
  • Wednesday 08:30 - 17:30
  • Thursday 08:30 - 17:30
  • Friday 08:30 - 17:30
  • Saturday By Appointment
  • Sunday Closed

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